Home ownership Guide Essential information, maintenance tips, and answers to common queries for Edifice Properties homeowners. We're here to support you long after you receive your keys
What is covered under the warranty?
Our comprehensive warranty
covers structural defects, major building systems (plumbing, electrical, HVAC), and workmanship issues for a period of 12 months from handover.
This includes foundation, walls, roof, windows, doors, and all installed fixtures. Cosmetic issues and normal wear and tear are not covered.
How do I report maintenance issues?
Contact our property management team
via phone, email, or through our online portal. For emergencies (water leaks, electrical failures, security issues), call our 24/7 hotline. For non-urgent matters, submit a maintenance request through your homeowner portal,
and we'll respond within 48 hours.
What are the monthly service charges?
Service charges cover
common area maintenance, security, landscaping, waste management, and shared utilities. Charges vary by property size and development but typically range from 2-4% of the property value annually, billed monthly.
Detailed breakdowns are provided in your homeowner agreement.
Can I make modifications to my property?
Minor interior modifications
(painting, fixtures, flooring) are generally permitted. Major structural changes, exterior modifications, or changes affecting common areas require written approval from property management.
Submit modification requests with detailed plans for review.
What insurance do I need?
We recommend
comprehensive home insurance covering building structure, contents, liability, and natural disasters. The development maintains master insurance for common areas and building exteriors.
Individual unit owners should insure their interiors, belongings, and personal liability.
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How do I transfer or sell my property?
Contact our sales team to initiate the transfer process
You'll need to clear all outstanding service charges, obtain a clearance certificate, and complete legal documentation.
We can assist with finding buyers and connecting you with legal professionals for the transfer process.
What about property management and security?
All Edifice Properties developments
have professional property management and 24/7 security. This includes CCTV surveillance, access control, security personnel, and regular patrols.
Property management handles maintenance coordination, vendor management, and community administration.
Are there community rules and regulations?
Yes, each development has community guidelines
covering noise levels, parking, pet policies, waste disposal, and use of common facilities. These rules ensure a harmonious living environment for all residents.
Maintenance Tips
Keep your property in excellent condition with these essential maintenance practices
Plumbing
- Check for leaks regularly under sinks and around toilets
- Clean drain traps monthly to prevent clogs
- Don't flush non-biodegradable items
- Test water pressure and report any significant changes
Electrical
- Test circuit breakers and GFCI outlets quarterly
- Replace light bulbs with energy-efficient LED alternatives
- Never overload electrical outlets or extension cords
- Schedule professional inspection every 3-5 years
- Keep electrical panels accessible and clearly labeled
HVAC & Ventilation
- Clean or replace AC filters every 1-3 months
- Schedule professional AC servicing twice yearly
- Keep vents and air returns unobstructed
- Check for proper ventilation in bathrooms and kitchen
- Monitor humidity levels to prevent mold growth
Interior Maintenance
- Touch up paint and repair minor wall damage promptly
- Clean windows and check seals for air leaks
- Inspect and maintain door locks and hinges
- Deep clean carpets and upholstery annually
- Check for signs of pest activity and address immediately
Property Care Services and stay ahead of your competitors
24/7 Emergency Support
Round-the-clock assistance for urgent maintenance issues including plumbing emergencies, electrical failures, and security concerns.
Scheduled Maintenance
Regular preventive maintenance services for common areas, building systems, and shared facilities to ensure optimal performance.
Approved Contractors
Access our network of vetted contractors and service providers for repairs, renovations, and specialized maintenance work.